Thank you for choosing HPress Plus! We want to ensure that your experience with us is as smooth and satisfying as possible. Please review our Shipping and Returns Policy below for important information regarding your purchases.

Shipping Policy:

1. Order Processing:

• Orders are typically processed within 1-2 business days after payment is confirmed.
• Processing may take longer during peak seasons or promotional periods.

2. Shipping Methods:

• We offer standard and expedited shipping options.
• Delivery times vary based on your location and the chosen shipping method.

3. Shipping Costs:

• Shipping costs are calculated at checkout based on the weight of your order and your delivery address.
• Any applicable taxes or duties are the responsibility of the customer.

4. Tracking Information:

• Once your order is shipped, you will receive a confirmation email with tracking information.
• You can track your order’s progress through the provided tracking number.

5. International Shipping:

• HPress Plus currently ships to select international destinations.
• International shipping costs and delivery times vary based on location.

Returns Policy:

1. Return Eligibility:

• To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.
• Returns must be requested within 30 days of the purchase date.

2. How to Initiate a Return:

• Contact our customer support team at [email protected] to initiate the return process.
• Please provide your order number and a brief explanation of the reason for the return.

3. Return Shipping:

• Customers are responsible for the cost of return shipping, unless the return is due to an error on our part.
• We recommend using a trackable shipping service to ensure the safe return of your item.

4. Refund Processing:

• Once we receive and inspect the returned item, we will notify you of the status of your refund.
• Refunds will be processed to the original method of payment within 5-7 business days.

5. Exchanges:

• If you wish to exchange an item, please contact our customer support team to discuss the details and availability.

Contact Information:

If you have any questions or concerns regarding your order, shipping, or returns, please contact our customer support team at [email protected]. We are here to assist you and ensure your satisfaction with HPress Plus.

Thank you for choosing HPress Plus – where your satisfaction is our priority!